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  1. Mindless
    why smarter machines are making dumber humans
    Autor*in: Head, Simon
    Erschienen: 2014
    Verlag:  Basic Books, New York, NY

    "We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise,... mehr

    Staatsbibliothek zu Berlin - Preußischer Kulturbesitz, Haus Potsdamer Straße
    1 A 904187
    uneingeschränkte Fernleihe, Kopie und Ausleihe
    Institut für Theologie und Frieden, Bibliothek
    psy/S/145
    keine Fernleihe
    Herzog August Bibliothek Wolfenbüttel
    64.2494
    uneingeschränkte Fernleihe, Kopie und Ausleihe

     

    "We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy. Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line. "--

     

    Export in Literaturverwaltung   RIS-Format
      BibTeX-Format
    Quelle: Herzog August Bibliothek Wolfenbüttel
    Sprache: Englisch
    Medientyp: Buch (Monographie)
    Format: Druck
    ISBN: 9780465018444
    RVK Klassifikation: QP 345
    Schlagworte: Technology; Business; Industries; Mental efficiency; Knowledge management
    Umfang: vii, 230 pages, 22 cm
    Bemerkung(en):

    Includes bibliographical references and index

    In the belly of the beastWalmart and Amazon -- A future for the middle class? -- Managing the human resource -- The case of Goldman Sachs -- Emotional labor -- The military half -- The nuclear half -- The Chinese model -- Any way out?